Policy & Legal Services
eLands is your new way to interact with the Department of Lands and Physical Planning from the comfort of your home, office or while on the move!
By registering and verifying your identity today, you will be able to link and administer your properties; including bills sent directly to your email, complete billing and payment history, applying for payment assistance if you're experience hardship, keeping track of your property valuation, updating your billing information and much, much more!
Registering and activating your eLands account is quick and easy. All you need is a valid email address.
- You can begin the registration process by visiting the eLands overview page.
If you don't already have an email address, it's free and easy to obtain one. There are numerous free and secure email providers which allow Papua New Guineans to get there very own virtual mail box.
Some of the most popular email providers (in no particular order):
In some rare cases, your email provider may have moved the activation email we sent you, to your spam folder.
If you still haven't received your activation email, please contact an officer from the Support Centre and we will work with you to get your new eLands account activated.
The Department of Lands and Physical Planning currently supports payments using Master Card, Visa and UnionPay.
The major banks of Papua New Guinea are making it easier than ever to start paying for Government services online from the comfort of your home or office. If you already have a local card (eg. KinaCard, Handycard & KunduCard) then, in most cases, you already qualify for a card which you can use for online payments. For more information on how to apply, please see the below information of your corresponding bank.
To find out more information, please visit the Support Payment Methhods page.
While eLands makes it as easy as possible to search for your property using the information contained on your title, there may be some scenarios where you can't return any results.
In the case where you can't find your property using the Property lookup tool, please contact one of our officers via the Support Centre and include as much detail as possible in your submission. An officer will assist you in finding and linking your property to your eLands account.
The Department of Lands and Physical Planning is currently in the process of consolidating historical property information and in some rare cases, the Latest Charge displayed on the Property Information page may not accurately reflect your latest unimproved property valuation.
In order for us to expedite the correction of your property bills, you must link your property to your eLand saccount (once you have completed the identity verification process).
Once you have verified your identity, you will be able to link your property to your eLands account.
If you've provided the correct prerequisite information, typically your Property Link Request will be approved within a few days. While we endeavour to have your Property Link Request processed as soon as possible, in some cases it may take longer than expected due to additional verifications which must take place.
I can’t find an answer to my question ...
We understand that in some circumstances you may have questions which aren’t covered on our website. The best way to make contact with an authorised representative at the Department of Lands and Physical Planning, is through our online support platform. You may submit an enquiry to have your question(s) answered.